Refund Policy

This policy covers purchases of downloadable reports from Voltbench, operated by Voltbench. Payments are handled by our Merchant of Record, Paddle.com Market Limited ("Paddle"), and Paddle's buyer terms also apply.

Try Before You Buy

The full wizard and on-screen results — including the pass/fail result and component breakdown — are free. You can confirm the tool does what you need before paying for a downloadable report.

Sales Are Final After Use

Because a report is a digital good delivered immediately, purchases are generally final once the report has been generated and downloaded. Incorrect inputs are not grounds for a refund, though we are happy to help you correct them.

When Refunds Are Available

We will issue a full refund where, within 14 days of purchase:

• a purchased report was not delivered, or
• the report is faulty due to a technical failure on our side, or
• you purchased but have not yet generated or downloaded the report.

How to Request a Refund

Email support@voltbench.app with your Paddle order reference and a short description of the problem. Approved refunds are returned to your original payment method via Paddle.